report a problem
You need to obtain a Claim Form from the City Clerk's Office, 275 East Olive Avenue, clicking here or call (818) 238-5851 and a form can be mailed to you.

If the claim involves a collision with a City vehicle, you will need to complete a supplemental claim form as well. The forms must then be returned to the City Clerk's Office. It will be date stamped, logged, and sent to the City's Risk Management Division where it will be processed, telephone No. (818) 238-5010 for status of claim. 
Burbank Courthouse, 300 East Olive Avenue, Burbank, California  91502
Bees: Clyde Steese, Bee Keeper: (818) 400-6442 or All Valley Bee Service: (818) 892-9515
Rodents: County Health Department Complaint Line: (626) 430-5450.
Weeds: Public Works. Telephone No. (818) 238-3915
Diseased City Trees: Forestry Division of Parks, Recreation, and Community Services, telephone No. (818) 238-5304.

Yes, however, providing contact information will allow the inspector to obtain additional information necessary to fully investigate the complaint. Reporting party information is kept confidential under the Public Information Act, Government Code Section 6254(f).

LINK OR LIST WHO TO CALL FOR ANNOYMOUS COMPLAINTS

To report graffiti on public property, please call (818) 238-3806 or submit an email to [email protected]. The City cannot remove graffiti from vehicles, company signs, billboards, railroad property, telephone property, or back or side yards of private property (unless publicly visible and easily accessible within 5 to 10 feet of the property line). More information can be found on the City's Graffiti Removal page.

Short term rentals (less than 30 days) are not permitted in Burbank. If you would like to report a concern, please contact the Building and Safety Division – Code Enforcement at (818) 238-5225.

While the Code does not require lawns to be mowed at regular intervals, dead or overgrown vegetation is a violation. Please contact the Building and Safety Division - Code Enforcement at (818) 238-5225 to report a concern.

Yes. Please contact the Building and Safety Division - Code Enforcement at (818) 238-5225 to report a concern. Code Enforcement will also contact Greater Los Angeles County Vector Control to have their service come out and treat the water for mosquitoes.

Not all home improvement projects require building permits. For example, painting, flooring, and flat work do not require building permits. If you believe the scope of work requires a Building Permit, please contact the Building and Safety Division - Code Enforcement at (818) 238-5225 to report a concern.

Permit information
Yes. Contact Building & Safety Division at telephone number (818) 238-5280
Yes. Work Permits are available through the Burbank Unified School District.
Public Works Deparment
Permit Information [LINK TO PERMIT PAGE]
(818)238-3915
Yes. Development standards in multiple family zones, including the number of stories that can be built and the area of your lot that can be covered by buildings, are limited if your property is located within 500 feet of a single family residential zone. Please contact the Planning office with your property's address to determine whether or not these additional restrictions apply to your property.
All multiple family projects, whether new projects or additions of units to an existing project, must go through the development review process. This process involves a review of your proposed project by all City departments to ensure that it meets all applicable code standards and will be compatible with the surrounding neighborhood. Please contact the Planning Division for more information.
All new condominium projects must go through the development review process, and a tentative tract map application must also be filed. Condominium conversions of existing apartment buildings require an administrative use permit application in addition to a tentative tract map application. Please note that new and conversion condominium projects have special development standards that must be satisfied in addition to the typical multiple family standards.
Each of the multiple family residential zones allows a specific density of development. The higher the permitted density, the more units you can build. The permitted density is also determined by the size of the lot. If your lot meets certain minimum size requirements, you may be able to build more units.

Accessory buildings that are used for sleeping or living purposes are often called "granny flats."  Under Burbank's zoning rules, accessory buildings can only be used for living or sleeping if they are approved as a "second dwelling unit."  If a second dwelling unit is approved, it can be rented out.  Second dwelling units can only be approved if certain requirements are met, including but not limited to:

  • no bigger than 500 square feet
  • no other second dwelling unit within a distance of 300 feet
  • additional parking space provided (cannot be in driveway)
  • property owner must live on property in either main dwelling or second dwelling (i.e. both units cannot be rented)

Older "guest houses" that were approved prior to the 1980s can be used only for temporary short-term stays by friends or family members.  They cannot be rented out or otherwise used for long-term or permanent living.  A guest house can only be converted to a legal second dwelling uni

Hobby, recreation, storage and other such rooms that are not attached to the main dwelling are limited to 300 square feet unless an accessory structure permit is approved.  These accessory structures may have a toilet and sink only, unless there is an in-ground swimming pool on the property in which case they can also have a shower.  If any plumbing is installed, the homeowner must sign a covenant that will be recorded on the property to prevent the accessory structure from being used as an illegal dwelling unit.

Garages may not be converted to hobby or recreation rooms unless replacement covered parking is provided elsewhere on the property.  However, you may use your garage from hobby or recreation purposes as long as the garage door remains operable and the garage is not structurally altered in a way that would prevent it from functioning as a garage.

Residents

All child care facilities are regulated by the State of California. City approval (aside from a mandatory Fire Department inspection) is not required to operate a "small family day care home" for up to eight children. For a "large family day care home" for up to 14 children, the operator must first receive approval of an administrative use permit.

Please consult Burbank Municipal Code Title 10, Article 6, Division 13 for the provisions that pertain to family day care homes in single family residential zones. For both small and large family day care homes, please contact the State Department of Social Services, Community Care Licensing Division at (323) 981-3350 for further information and requirements.

Information About Property Ownership
Los Angeles County Tax Assessor's Office
https://assessor.lacounty.gov/.
(818) 833-6000

Information About Building Permits
City of Burbank Building Division [LINK TO PAGE]
(818) 239-5220
 
In some cases, yes. If your property is in a multiple family zone but contains only a single family dwelling, you may be able to keep the existing building while adding additional units at the rear of the property. However, all of the multiple family development standards will still be applied to the property, including parking and open space requirements. In some cases, these strict requirements make it impossible to accommodate additional units on the property without demolishing the existing building.

For more information, call DEPARTMENT at PHONE NUMBER
Storing a boat or RV in the front yard area of your driveway is not permitted. The front yard is generally the first 25 feet between the public sidewalk or right-of-way and the front of your house. Please contact the Building and Safety Division- Code Enforcement at (818) 238-5225 for further information.
Yes. The City of Burbank has a home occupation ordinance that allows you to work out of your home for certain types of businesses. In general, home occupations are limited to office work or similar types of work that would not change the residential character of your neighborhood. Employees are limited only to residents of your home, and no outside clients or other visitors related to the business may come to your home. There are also limitations on the area of your home that can be devoted to the business.
Yes. City streets are public streets and persons are allowed to park in an area designated for parking according to the limits posted on street signs. However, vehicles must be moved every 72 hours. If you would like to report a vehicle that has not moved in 72 hours, please contact the Burbank Police Department-Traffic Division at (818) 238-3100.
Inoperative vehicles, those incapable of movement under their own power, are not allowed to be stored on the property unless they are kept in the garage or a completely enclosed space. Please contact the Building and Safety Division - Code Enforcement at (818) 238-5225 to report a concern.

A garage or carport for at least two vehicles is required for every single family home. If the house is bigger than 3,400 square feet, a garage or carport for three vehicles must be provided.

A garage is enclosed on all four sides. A carport must be enclosed from the ground up on three sides by an opaque wall for at least two-thirds of the height of each wall. Four posts with a roof covering but no enclosing walls is not considered a carport, and cannot be used to satisfy the parking requirement.

A porte-cochere is a canopy attached to a residence, which is open on all sides, except where attached to a residence. The canopy extends over a driveway to provide shade and shelter, but cannot be used to satisfy the off-street parking requirement.

Construction that requires a permit may be performed Monday through Friday from 7:00 am to 7:00 pm and Saturday from 8:00 am to 5:00 pm. Construction is not allowed on Sunday or on City holidays with one exception. Homeowners who are doing the work themselves may work from 8:00 am to 5:00 pm, but contractors and subcontractors may not work on Sundays or City holidays. (BMC 9-1-1-105.8). City holidays are New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Fourth of July, Labor Day, Veteran's Day, Thanksgiving and the day after Thanksgiving, and Christmas Day.

businesses
Commercial or Home Business
License and Code Services [LINK TO PAGE]
(818) 238-5280

Building Contractor
Building Division [LINK TO PAGE]
(818)238-5220
 
Home-based office businesses are allowed in Burbank under certain conditions and require a Home Occupation Permit prior to operation.
For Permit Information, contact the Building and Safety Divsion at (818) 238-5280 or visit the webpage [LINK TO PAGE] for additional details.
Parking standards are determined based upon the type of your business, not the zone in which your business is located. Because many businesses in Burbank are located in older buildings for which it is impossible to provide adequate parking, some buildings are "grandfathered" with less than the required amount of parking. This means that in some cases, you may be able to open your business with less parking than might otherwise be required. However, there are very specific requirements that apply to grandfathered situations, and it is important that you discuss your proposed business with a planner to determine whether or not your business would be grandfathered.
Certain types of business may require approval of a conditional use permit, or CUP, before they can open for business. This especially applies to commercial areas that are located within 150 feet of a residential zone. Many of the commercial zones in Burbank fall into this category. A CUP is a special permit that is approved by the Planning Board after a public hearing. If the Planning Board decides to approve a CUP application, it may place restrictions upon the permit and the operation of the business to ensure that the proposed business will be compatible with surrounding properties and uses.
The operating hours of your business depend upon your proximity to a residential zone. Most businesses may be open 24 hours per day if they are not located within 150 feet of a residential zone. However, businesses located within 150 feet of a residential zone may not be open for business between the hours of 12 midnight and 6 a.m. Employees may be on-site during that time, but their activities are limited.
The operating hours of your business depend upon your proximity to a residential zone. Most businesses may be open 24 hours per day if they are not located within 150 feet of a residential zone. However, businesses located within 150 feet of a residential zone may not be open for business between the hours of 12 midnight and 6 a.m. Employees may be on-site during that time, but their activities are limited.
Police & Fire
Parking Citation 
Burbank Police Department
(818) 238-3120

Moving Violation 
Burbank Municipal Court 
(818) 557-3463

To enroll, please follow these steps:

  1. Fill out an Enrollment Form.
     
  2. Choose one of these payment options (membership dues are non-refundable): 
    - If you receive a Burbank Water and Power bill, you can have $5.00 added to your bill per month.
    OR
    - To pay the fee annually, send a check for $60.00 payable to the Burbank Fire Department. 
     
  3. Please return the form to the Burbank Fire Department through one of these options: 
    - Mail the form to:
      Burbank Fire Department
      EMS Membership Program
      311 E. Orange Grove Ave.
      Burbank, CA 91502
    OR
    - If you choose the $5 monthly payment option added to your Burbank Water and Power bill, scan the form and email it to [email protected]

No, tax dollars provide for fire service to Burbank residents but not paramedic and ambulance service. The Burbank Fire Department has charged for emergency medical services and ambulance transportation since the Membership Program began.

No, tax dollars provide for fire service to Burbank residents but not paramedic and ambulance service. The Burbank Fire Department has charged for emergency medical services and ambulance transportation since the Membership Program began.

Write your content for this step here.
Write your content for this step here.
homelessness
Link to Burbank's Homeless Page
city clerk
Voter registration applications are available at the City Clerk's Office, all of the Burbank Library branches and Fire Stations, and the United States Post Office. On-line request for an application is available at the Secretary of State web site: https://www.sos.ca.gov/ 
Los Angeles County Recorder/Clerk's Office at www.lavote.net
Nearest Office is in Van Nuys, telephone number is (1-800-201-8999)
park & recreation
Public works services
Write your content for this step here.